Guardians UK will allocate one of our Regional Guardians to be your child’s guardian. The guardian will liaise with parents, agents, schools, host families and your child on your behalf.

If your child falls ill at school, they seek advice from their school health centre. If your child falls ill whilst staying with a host family, the family would contact their own doctor and arrange for your child to be seen as an emergency patient. If necessary they can also take your child to the local hospital. As guardians, we will ensure that we always give your child the best possible care.

Academic progress is monitored by school – your child’s teachers are responsible. On a regular basis you will receive reports and assessment marks. We can attend Parents Evenings if you request us to and speak with teachers. If there are any areas where you have concerns we are happy to contact school staff at any time during the term on your behalf.

We interview all host families when they first contact us. If we feel they will be suitable we visit them in their homes, check they meet our criteria and then arrange for them to be police checked. Once they start to host our students we keep in contact with them and visit on a regular basis.

We will send you host family profiles with photographs of the host family, their house, and information about their interests. From this you can see who might be a good fit for your child. We work very closely with families and students to ensure that we match your child up with a family that would suit them.

Your child can stay with relatives or friends as long as there is an adult over the age of 25 in the house. They are not allowed to stay with a sibling or friends in student accommodation.

We prefer that students have their own room. However, some students do like to share if they go to a host family with a friend or sibling, but this would be their choice.

Your child can stay with a host family for exeat weekends and half term holidays if they are not going home. Some students also stay for the longer holidays if they are not returning to their home country.

If your child goes to a host family and is not happy there or simply wants to stay in a different area that is not a problem. A number of our students change host families on a regular basis to experience different parts of the UK and to meet new people.

Schools do not usually permit their students to stay in hotels without an adult present. We uphold this rule.

Your child will be visited regularly, but the exact nature of these visits depends on the package that your child is signed up to. If your child needs to see their guardian for any reason we can arrange to go and visit them.